ACCEPTANCE AND CONFIRMATION OF ORDER

General

Your use of this website, and the Online Ordering service (i.e. the purchase by you of products and services from Paradise Group Hong Kong), is governed by these Terms of Use. Further, all information submitted to or received through this website will be treated in accordance with these Terms of Use. By using this website, and submitting any online order, you signify your consent to these Terms of Use.

This website is directed solely at persons accessing the website from the Special Administrative Region of Hong Kong.

 

Eligibility and Registration

You must be aged twelve (12) years or older to use our Online Ordering service. If you are between the age of 12 and 18 years old or not capable of assuming legal responsibility, you should seek advice from your parents or guardians as to the meaning and consequences of these Terms of Use before using any of the services offered by Paradise Dynasty Hong Kong. By registering for this service, you represent and warrant that you are aged 12 years or older and that you have the capacity to understand, agree to and comply with these Terms of Use. You should provide true, accurate and complete registration information. As part of the registration process, you will be asked to select a password and you will be responsible for all activities occurring under your login name (your email address) and for keeping your password secure.

You shall be responsible for updating your registration information.

Paradise Dynasty Hong Kong has the absolute discretion to refuse the registration of a potential customer, or to terminate the registration of any customer, for any reason whatsoever.

 

Online Ordering

You will be liable for every order made under your login name and agree to indemnify Paradise Group Hong Kong for all claims arising from the actions of a person submitting an order using your login name (including the unauthorised use of your email address by a third party).

Paradise Group Hong Kong reserves the right to decline any order it may, in its opinion, consider unreliable having checked the user's history or the payment details submitted for that particular order.

Other offers not applicable.

Product Information

Menu valid for delivery and takeaway only. Paradise Dynasty Hong Kong shall make every effort to ensure that the prices, details and sizes of products contained in the website are correct but Paradise Group Hong Kong reserves the right to vary the price and other product details without notice.

 

Image for reference only.

Halal meal or veganism is not served in Paradise Group Hong Kong. Items supplied in Paradise Group Hong Kong where crustacean, egg, fish, peanut, milk and nut products are also provided. Paradise Group Hong Kong reserves the right of final determination over utilization of offers.

 

Paradise Group Hong Kong is unable to guarantee that any item sold or supplied is free from ingredients derived from animals, nuts or other allergens. There is always a risk that such ingredients, or traces of them, may be transferred to items during processing, storage or preparation. Although Paradise Group Hong Kong makes every effort to satisfy the special dietary requirements of its customers, it is unable to guarantee that such requirements can be met.

 

Deliveries

We shall use our best efforts to fulfill orders submitted through the Online Ordering service, but Paradise Group Hong Kong shall not be liable to any person if Paradise Dynasty Hong Kong shall decline to fulfill an order for whatever reason, or if Paradise Group Hong Kong is unable to supply some or all of an order because of an unforeseen change to the products or because a product or an ingredient is unavailable.

Paradise Group Hong Kong will only affect deliveries to addresses in Hong Kong Island, Kowloon and the New Territories and some designated areas as the website may specify from time to time. Additional charges may be levied on deliveries to addresses located (refer to the website for further details). Paradise Group Hong Kong makes no representation that deliveries to all locations with the Special Administrative Region of Hong Kong are available.

Delivery will be suspended when a black rainstorm or typhoon signal No.8 or higher is hoisted.

All orders shall be deemed completed once the order has been delivered and duly paid for.

 

Payment

Payment for products ordered through the Online Ordering service can be made by Online Payment only. Paradise Group Hong Kong may change at any time the method by which payments for online orders may be made and a notice to this effect will be placed on the website.

You must ensure that a person aged 12 years or older is present at the time of delivery at your address to receive and (if payment for the order is to be made on delivery) pay for the order. If no such person is present, Paradise Group Hong Kong shall attempt to make the delivery at another time but reserves the right to charge an extra delivery fee.

 

Online Payment

Your order cannot be revised or cancelled after completion of your Online Payment. For all payment enquiries, please contact your credit card issuing bank.

As stated in the ‘Payment’ section above, Online Payment is only one of the permitted methods of payment. You can also choose to pay for your order on delivery by cash.

 

Use of the website

You agree to abide by all applicable laws and regulations and are solely responsible for all acts or omissions by you, including the content of your transmissions through the Online Ordering service. By way of example, and not as a limitation, you agree not to:

 

Create a false or misleading identity of a user of the Online Ordering service.

Interfere with another user's use and enjoyment of the Online Ordering service.

Use the Online Ordering service in any unlawful manner or in any other manner that could damage, disable, overburden or impair the website or our services.

Attempt to gain unauthorised access to the Online Ordering service or other accounts, computer systems or networks connected to that service.

Collect email addresses, passwords or other contact information of other users of the Online Ordering service, by electronic or other means.

Transmit, email or post any material that contains software viruses or such programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.

Reformat or frame any portion of the web pages that are part of the website.

 

Use of Mobile Ordering

Paradise Group Hong Kong will not be responsible for any expenses incurred by you in browsing the mobile ordering service, which may include, but is not limited to, a data usage fee levied by your mobile service provider.

 

Privacy

Please refer to our Privacy Policy (which forms part of these Terms of Use) to see what information we may collect from you and how we use that information.

Order details and personal information used in the course of this purchase will be treated confidentially.

 

Intellectual Property Rights

This website and any information available on it, including text, graphics, icons, images and trade marks, are protected by copyright, trade mark and other intellectual property rights owned or controlled by Paradise Group Hong Kong or by third parties. You may not copy, reproduce, upload, download, transmit, store in retrieval system, modify, alter or display in public or distribute in any way the contents or any part of this site for any purpose without our prior written permission.

All concepts and systems relating to the Online Ordering service shall at all times remain the property of Paradise Group Hong Kong.

 

Links

This website may link to sites not maintained by or related to Paradise Group Hong Kong. These links are provided as a service to our customers and are not maintained or controlled by Paradise Group Hong Kong. Paradise Dynasty Hong Kong is not responsible for the content of any other site. These links are accessed at the user's own risk and Paradise Dynasty Hong Kong makes no representations or warranties about the content, completeness or accuracy of any of these links or the sites linked to this website.

 

Liability

For the purposes of this section, “Paradise Group Hong Kong” means Paradise Group Hong Kong and each of our group or affiliated companies, licensors, partners, suppliers, employees, consultants and agents.

Paradise Dynasty Hong Kong disclaims any liability for the accuracy, content or completeness of the information on this website, or for the reliability, operability, security or availability of the website and/or the Online Ordering service function. Specifically, we disclaim any warranty of any kind, whether express or implied, that the website, the Online Ordering service function or the server that makes them available are free of viruses or other harmful components.

Whilst we shall use our best efforts to ensure that your order is correctly and satisfactorily fulfilled under the Online Ordering service, and we will deal with any discrepancies as set out in these Terms of Use, to the fullest extent permissible under applicable law Paradise Dynasty Hong Kong disclaims any warranty of any kind, whether express or implied, as to Paradise Group Hong Kong's products, including without limitation the availability, merchantability or fitness for any particular purpose of any product or ingredient.

In no event shall Paradise Group Hong Kong be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature or causes beyond its reasonable control including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, shortages of labour or materials, fires, floods, storms, explosions, acts of God or delays or non-performance by third parties.

No agent or representative of Paradise Group Hong Kong is authorized to make any warranties, representations or statements regarding the products or the Online Ordering service and Paradise Group Hong Kong shall not in any way be bound by any such unauthorized warranties, representations or statements.

To the extent permitted by law, Paradise Group Hong Kong shall not be liable for any direct, indirect, special, incidental, or consequential damages (including damages for loss of revenue, profits or data) arising in contract, tort or otherwise (including negligence) out of any use of, or inability to use, this website (including the Online Payment system).

Specifically relating to the Online Payment system, to the extent permitted by law, Paradise Group Hong Kong will not be liable for any loss or damage (including indirect and consequential loss) suffered by you by reason of (i) any failure, delay, interruption, suspension or any other restriction affecting your Online Payment; (ii) any errors, malfunctions or breakdown of your bank’s payment mechanism; or (iii) any other matter arising out of, or in connection with, the Online Payment system.

In any event Paradise Group Hong Kong shall not be liable to you for any amount exceeding either the price of the products ordered under the Online Ordering service which are the subject matter of any liability or, in the absence of such an order, HK$500.

Miscellaneous

We reserve the right to change the information, services and resources available on this website, and these Terms of Use, at any time. These Terms of Use will be governed by and construed in accordance with the laws of Hong Kong, and the parties agree to submit to the exclusive jurisdiction of the courts of Hong Kong. If for any reason a court finds any provision or portion of the Terms of Use to be unenforceable, the remainder of the Terms of Use will continue in full force and effect. Any waiver of any provision of these Terms of Use by a party will be effective only if in writing and signed by a party. The applicability of these Terms of Use shall survive any termination of your registration for the Online Ordering service.

These Terms of Use were last updated in May 2020. In case of discrepancies between the English and Chinese versions, the English version shall apply.